In a world where everything is interconnected, communication has to be seamless. However, traditional telephones across your workplace are not enough. In addition to that, public networks do not always provide you with the best audio or video calling experience that you can potentially have. Therefore, you should check out telephony software.

This is a medium through which you can not only conduct distraction-less calls but also enjoy other features and benefits from recording calls to creating a call center environment. They use PBX and VoIP technologies which connect phone lines and extensions. This kind of connectivity is extremely useful in call centers as customers look for high-quality communication with company representatives to solve their queries. Therefore, telephony software can be of great help to organizations.

In this article, you will come across 3 best telephony software of this year. Moreover, you will get to know their features so you can choose the one that best suits you.

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    • Genesys PureCloud
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      • CDC
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        • Chetu
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            • Clearoutphone