Software for professional service automation (PSA) provides an alternative to the range of individual project management tools used by many teams in the fields of time tracking, billing, resource planning, business intelligence, and cooperation.

PSA software defines a coherent method for the design, management, and measurement of each project’s results over its entire life cycle. Services can be provided more predictably and repeated manual procedures simplified or automated by centralizing business processes and information. It is similar to the ERP software, and PSA is sometimes called ERP for service organizations.

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