Customer relationship management is something which keeps the companies and customers connected with each other. In fact, contact management is a part of CRM (customer relationship management) strategy. CRM systems come with in-built contact management abilities like tracking of customer’s contact information, shipping & billing address details, orders & sales history, etc. In businesses, all the things usually organize with a better plan and strategy. Therefore, entrepreneurs usually use contact management software for storing and organizing contact information of the customers for easy access.
Moreover, contact management software not only stores the data of the customers but also nurture customer relationships. As it is very important for companies to maintain a better relationship with the customers or clients, this software plays a vital role in businesses. All-in-one contact management software has entered the market all over the world and they come with various brands. Check out the three best contact management software below for more knowledge.
1. Salesforce
Salesforce is a company which supplies cloud-based customer relationship management platform for enhancing certain customer-associated sections of your company. Those sections include commerce, marketing, service, sales, and many more. Additionally, you can easily and quickly access significant customer details such as communication history, key contacts, etc. Salesforce has the ability to bring companies and customers together in an advanced way. This customer relationship management software has built with many other additional features which you can check below. 
Features
This CRM software supports customers in different ways. Moreover, this software helps you to run your different business sectors efficiently.
- You can undertake more engaged marketing with its features like personalized message transmission, multiple-device data usage, and message activation based on customer actions.
- This software allows you to collaborate with people all over the company. For example, you can easily collaborate by moving your contacts online as well as in the cloud within the enterprise. It also consists of collaboration tools to share important documents, contacts, records, and insights.
- If you want to connect with every commerce channel, this CRM software will help you to unify the B2B and B2C buying experiences, conquer personalization with AI, and deliver continuous shopping innovations.
- Furthermore, it enables you to create apps with drag-and-drop tools, connect apps & data with ready-made components, integrate customer data from any source, and attend important sales meeting with confidence.
Pricing
Salesforce offers four pricing plans which are given below:
- Essentials: The cost of this plan is $25, it connect 10 users at a time that is out-of-the-box CRM.
- Lightning Professional: This package costs $75 for availing its features and it is a complete CRM for large size team.
- Lightning Enterprise: You can get this at $150 and it is the most popular plan which is a deeply customizable sales CRM for your business.
- Unlimited: The rate of package Lightning Unlimited is $300 and it has unlimited CRM power and support.
2. Insightly
Insightly is a powerful software which creates the strongest relationship with customers, discovers hidden connections, and tracks the strength of relationships over time through relationship maps. Using Insightly contact management software, you can involve in interactions with your bosses, teammates, partners, and other teams within the business. In addition, you can also link emails and other records to existing contacts in your cloud database. Some of the features of Insightly can give you its clear picture. 
Features
Insightly often assists in mapping and a better understanding of customer relationships through its flexible features. Many more features added below can give you a clear understanding.
- Insightly CRM software notifies the most applicable lead details which comprise a rich activity timeline of emails, meetings, tasks, phone calls, and marketing campaign source.
- It features the creation of multi-step and complicated business processes with the automation of Insightly workflow. Also, it creates or updates records, sends email alerts, generates tasks, and even execute a business logic to sync external systems.
- It gets connected with other external systems like Oracle, SAP, and others. Likewise, in a few clicks, it can create and send emails faster within Insightly.
- Also, it can send out bulk emails to a list of leads or contacts with ease. Even you can track email delivery activities to customers with the help of this software.
Pricing
Insightly divides its pricing plans into three packages.
- Plus: Purchase this plan at just $29 per month. And, get exciting features of this plan.
- Professional: This plan is the most popular at the cost of $49/month. It provides all features to find and manages lead, sell more productively, collaborate across the company and much more.
- Enterprise: It costs $99 per month with all the features of a plus & professional plan. Also, it allows you to get extra services with an additional price.
3. Act!
Act! offers the best contact management software which has powerful marketing automation. It renders amazing toolset to maximize engagement, build relationships, and drive business growth. It is a one-stop sales and marketing platform created to assist you and your whole team members run a business successfully. Thus, many businesses are making the use of this paid CRM software for developing their business to a great extent.
Most significantly, it is important to know about its features and functionalities for gaining software knowledge.
Features
The main benefit of Act! CRM software is you can access CRM everywhere with powerful marketing automation. This software is very convenient to use and it has its companion mobile app which you can install. Not only this, you can receive 24 x 7 hours expert technical support from Act!. Check out a few of the features below if you want to know more about the software.
- It consists of powerful sales and marketing tools which will assist your business to grow fruitfully. Moreover, it maximizes customer engagement which is a key factor for business growth.
- With Act, you can make a count of every interaction by having quick and organized access to all the customer details.
- It has the most dynamic sales pipeline management tools to close more deals faster. This way, your business can flourish in a successful manner.
- Undoubtedly, you can access extensive online resources to attain the most from Act! CRM software. Additionally, this software provides convenient options of live chat, phone, and email support.
Pricing
The Act! has its own growth suite pricing packages including the professional, premier, and ultimate.
- Professional: You can avail professional package at £53. The Act! provides full-featured CRM under a professional plan with 10,000 emails per month.
- Premier: Premier package of Act! software is available at £126. Under the premier plan, you can get 50000 emails per month.
- Ultimate: Buy this package at £239 with the features of 100,000 emails per month.
