As we all know that customers are the real assets of any business. For instance, if your customers are unsatisfied, your business can never be truly successful. They buy your products and services and helps your business survive and grow. So to enhance their user experience you need to provide the best client portal on your website.
Client portal software helps you manage your clients and keep them satisfied. This encourages clients to continue doing business with you as well as it helps you manage your projects efficiently.
Client Portal Software
SuiteDash is a perfect client management software for small and medium-sized businesses. It lets you share files of all types and sizes with your clients, who can send their feedback immediately. Moreover, this client portal software is a smooth blend of all the tools that a business requires. It not only helps you manage your clients but also allows you to interact with your team members, assign tasks to them, and keep track of all the developments. SuiteDash also helps to generate invoices, and send marketing emails to selected clients.
- SuiteDash has an in-built calendar which helps you view, edit and create tasks which meant to be assigned to your team members. Also, it can be synced to your Google calendar, so you can easily import data, and organize your schedule.
- This client portal software allows you to auto-schedule follow up phone calls or emails from your clients. It also enables your clients to view the details of a task, approve or reject it, and leave comments on it.
- It helps you track the time which you have spent working on a particular project and attach it to the client’s bill. Additionally, it helps you generate invoices with just a few clicks and send it automatically to clients.
- SuiteDash shows all your current projects on your dashboard and allows you to organize your work. It also enables you to upload files, sort them into folders and decide who can access those files.
- The software helps you market your business. You can create a list of your clients or prospective clients, and the software will automatically send emails to them.
- The starting package costs $19 per month and can store files up to 100GB.
- The thrive package costs $49 per month and has the file storage capacity of 500GB.
- The pinnacle package is costing $99 per month which can store files up to 1000GB.
Clinked.com is a client portal software which uses the cloud to store your data, making it easy to manage your clients from anywhere. It also has a mobile app to manage your business on the go. It is ideal for all kinds of business, whether large or small and is available in a number of languages like Spanish, French, Irish, Japanese, Chinese and many more. Besides, this client portal software helps you communicate and collaborate with your clients and teammates to ensure that all the projects are completed effectively.
- With Clinked.com, you can easily customize your client portal according to your preferences. You can add your own brand logo to it, and decide the colors and image of your login screen. This makes your portal unique and impressive.
- Clinked.com helps in securing and easy sharing of files. It can store files up to 1000 GB and allows you to view the files online before downloading them. You can also control who can read, edit or delete your files.
- The software displays updates on your dashboard. These updates may be related to your files, task management or feedbacks and comments of clients.
- This customer service software allows you to interact with your team members through an integrated group chat. You can store your chat history, enable notification sounds, and even share files over this group chat.
- Clinked.com can be easily synced to your Google account, so you can import or export or view important data as and when required. You can access your Clinked account using your Google account credentials.
- The starting pack has 100 GB file storage and costs $99 per month.
- The collaboration pack costs $249 per month and can store files up to 1000 GB.
- The premium pack is costing $495 a month and has a storage of 3000 GB.
- The enterprise pack can store files up to 5000 GB and allows 1000 members. Also, the price of the enterprise pack is available on request.
This client portal software supports multiple tickets from the same customer can easily be merged into a single email, making it easier to answer requests. You can also attach graphics to your replies and send the same text in reply to common queries. It ensures transparency by enabling the customers to track the status of their request.
Furthermore, SupportBee has been designed exclusively for customer support. It converts all the emails from customers to support tickets. It is a perfect customer service software to gain the trust of your customer.
- With SupportBee, you can personalize your customer portal. You can use the colors of your choice, and add your company’s logo to the portal.
- Customers can easily track the status of their support tickets. This assures your customers that their requests are being attended to.
- SupportBee allows your customers to view details related to their past and current support tickets. This ensures that they don’t ask the same question again.
- The software assigns a private link to the customers so they do not need to remember separate credentials to access their support tickets.
- The software allows you to classify the support tickets by use of labels. You can also share the tickets with your teammates through email, and exchange comments with them.
- The startup package costs $13 per user for one month.
- The enterprise package costs $17 per user for one month.